Apparatus and method for managing marketing

ABSTRACT

A method that incorporates teachings of the present disclosure may include, for example, the steps of transmitting media content to a group of set top boxes for presentation with an overlay superimposed onto the media content, receiving a first comment from a first set top box of the group of set top boxes where the first comment is presentable with the overlay and the media content by the group of set top boxes, determining a first advertisement based on the first comment, and transmitting the first advertisement to the first set top box for presentation with the overlay and the media content. Other embodiments are disclosed.

CROSS-REFERENCE TO RELATED APPLICATIONS

This application is a Continuation of and claims priority to U.S. patentapplication Ser. No. 14/277,093, now U.S. Patent Publication No.2014/0249931, which is a Continuation of and claims priority to U.S.patent application Ser. No. 12/613,635, now U.S. Pat. No. 8,760,469. Thecontents of each of the foregoing are hereby incorporated by referenceinto this application as if set forth herein in full.

FIELD OF THE DISCLOSURE

The present disclosure relates generally to marketing and morespecifically to an apparatus and method for managing marketing.

BACKGROUND OF THE DISCLOSURE

Effective marketing campaigns often rely upon a strong understanding ofthe audience to which they are directed. Surveys, demographic data andthe like can be used by marketing personnel in their efforts to sell orotherwise market their products and services. In media programming,advertisement selection is often based upon the time of day (for exampleprime time) or the expected number of viewers.

BRIEF DESCRIPTION OF THE DRAWINGS

FIGS. 1-2 depict illustrative embodiments of communication systems thatprovide media services;

FIG. 3 depicts an illustrative embodiment of a portal interacting withthe communication systems of FIGS. 1-2;

FIG. 4 depicts an illustrative embodiment of a communication deviceutilized in the communication systems of FIGS. 1-2;

FIG. 5 depicts an illustrative embodiment of a system for managingmarketing, the system operable in the communications systems of FIGS.1-2;

FIGS. 6-13 depict screenshots presented by a communication device of thesystems of FIGS. 1-2 and 5;

FIG. 14 depicts an illustrative embodiment of a method for managingmarketing, which is operable in at least portions of one or more of thecommunication systems of FIGS. 1-2 and 5; and

FIG. 15 is a diagrammatic representation of a machine in the form of acomputer system within which a set of instructions, when executed, maycause the machine to perform any one or more of the methodologiesdiscussed herein.

DETAILED DESCRIPTION OF THE DRAWINGS

One embodiment of the present disclosure can entail a server having acontroller to transmit media programming to a group of set top boxes forpresentation with an overlay superimposed onto the media programming,receive a first comment generated at a first set top box of the group ofset top boxes during presentation of the media programming, receive asecond comment generated at a second set top box of the group of set topboxes during presentation of the media programming where the first andsecond comments are associated with the media programming and arepresentable in the overlay during presentation of the media programming,analyze the first comment to determine a first marketing parameter,transmit a first advertisement to the first set top box for presentationwith the overlay where the first advertisement is determined based onthe first marketing parameter, analyze the second comment to determine asecond marketing parameter, transmit a second advertisement to thesecond set top box for presentation with the overlay, where the secondadvertisement is determined based on the second marketing parameter,where the first and second advertisements are different from each otherand shown in temporal proximity to each other by the corresponding firstand second set top boxes during presentation of the media programming.

Another embodiment of the present disclosure can be a method includingtransmitting media content to a group of set top boxes for presentationwith an overlay superimposed onto the media content, receiving a firstcomment from a first set top box of the group of set top boxes where thefirst comment is presentable with the overlay and the media content bythe group of set top boxes, determining a first advertisement based onthe first comment, and transmitting the first advertisement to the firstset top box for presentation with the overlay and the media content.

Yet another embodiment of the present disclosure can entail acomputer-readable storage medium operating in a first set top box of agroup of set top boxes, where the storage medium is embedded withcomputer instructions to present media content, present an overlaysuperimposed onto the media content where the overlay is presentable bya second set top box of the group of set top boxes, receive an input ofa first comment at the first set top box, present the first comment inthe overlay where the first comment is presentable in the overlay by thesecond set top box, receive a first advertisement where the firstadvertisement is selected based on an analysis of the first comment, andpresent the first advertisement with the overlay and the media content.

FIG. 1 depicts an illustrative embodiment of a first communicationsystem 100 for delivering media content. The communication system 100can represent an Internet Protocol Television (IPTV) broadcast mediasystem. The IPTV media system can include a super head-end office (SHO)110 with at least one super headend office server (SHS) 111 whichreceives media content from satellite and/or terrestrial communicationsystems. In the present context, media content can represent audiocontent, moving image content such as videos, still image content, orcombinations thereof. The SHS server 111 can forward packets associatedwith the media content to video head-end servers (VHS) 114 via a networkof video head-end offices (VHO) 112 according to a common multicastcommunication protocol.

The VHS 114 can distribute multimedia broadcast programs via an accessnetwork 118 to commercial and/or residential buildings 102 housing agateway 104 (such as a common residential or commercial gateway). Theaccess network 118 can represent a group of digital subscriber lineaccess multiplexers (DSLAMs) located in a central office or a servicearea interface that provide broadband services over optical links orcopper twisted pairs 119 to buildings 102. The gateway 104 can usecommon communication technology to distribute broadcast signals to mediaprocessors 106 such as Set-Top Boxes (STBs) which in turn presentbroadcast channels to media devices 108 such as computers or televisionsets managed in some instances by a media controller 107 (such as aninfrared or RF remote control).

The gateway 104, the media processors 106, and media devices 108 canutilize tethered interface technologies (such as coaxial or phone linewiring) or can operate over a common wireless access protocol. Withthese interfaces, unicast communications can be invoked between themedia processors 106 and subsystems of the IPTV media system forservices such as video-on-demand (VoD), browsing an electronicprogramming guide (EPG), or other infrastructure services.

Some of the network elements of the IPTV media system can be coupled toone or more computing devices 130 a portion of which can operate as aweb server for providing portal services over an Internet ServiceProvider (ISP) network 132 to wireline media devices 108 or wirelesscommunication devices 116 by way of a wireless access base station 117operating according to common wireless access protocols such as WirelessFidelity (WiFi), or cellular communication technologies (such as GSM,CDMA, UMTS, WiMAX, Software Defined Radio or SDR, and so on).

The first communication system 100 can also include a recipient mediadevice 135. The recipient media device 135 can be configured to operatein an iTV network, which can include, but is not limited to including,IPTV, interactive cable television, and interactive satellitetelevision. Additionally, the recipient media device 135 can becommunicatively linked to the ISP network 132, the one or more computingdevices 130, and to other devices in the system 100. Furthermore, therecipient media device 135 can be a STB, mobile device, personalcomputer, telephone, personal digital assistant (PDA), or other devicecapable of requesting, receiving, and transmitting media content.

Operatively, the recipient media device 135 can be configured totransmit a request for media content or media programming, as well asuser-generated comments associated with the media content. The mediacontent can be video content, audio content, still image content, textcontent, and other types of content. For example, the content can bepreviews for audio and video content, advertisements, and promotionalcontent. The various devices in the system 100 can be configured torelay and/or receive the requests from the recipient media device 135.Such devices can include, but are not limited to including, thecomputing devices 130, the STBs 106, media devices 108, and wirelesscommunications device 116. The recipient media device 135 can be also beconfigured to receive requests for media content and/or user-generatedcomments associated with the media content that is received at therecipient media device 135. Once the requests are received, therecipient media device 135 can relay the media content and/or theuser-generated comments to the requesting devices.

Another distinct portion of the computing devices 130 can function as aserver (herein referred to as server 130). The server 130 can use commoncomputing and communication technology to perform the function ofreceiving and processing media content, user-generated comments, anddata. The server 130 can be configured to have access to or maintain aclient program. In one embodiment, the server 130 can enable the devicesin the system 100 to access the client program and/or download theclient program from the server 130 or otherwise. The client programitself can be configured to present an overlay that can be superimposedonto media content presented at a device utilizing the client program.Additionally, the client program can allow users to display comments onthe presented media content, which can be seen amongst the users.

Once the client program has received comments from users commenting onthe presented media content, the client program can transmit the mediacontent and/or comments to the server 130 for processing. The server 130can then be configured to determine marketing parameters of the mediacontent based on the user-generated comments. The marketing parameterscan include, but are not limited to including, demographic parameters,psychographic parameters, popularity parameters, and promotionaleffectiveness parameters. The content of the comments can also beanalyzed to determine the effectiveness of the media content. Based onthe various values determined for parameters of the media content and/orthe analyzed comments, the media content can be improved or otherwisealtered to satisfy the needs of a target marketing segment. The improvedand/or altered content can then be transmitted to a device in the system100.

Additionally, the server 130 can be configured to receive requests forthe media content and the user-generated comments associated with themedia content from the devices in the system 100, such as the recipientmedia device 135 and the STBs 106. Furthermore, the server 130 can relayand/or store the actual media content and/or the user-generated commentsassociated with the media content.

It will be appreciated by an artisan of ordinary skill in the art that asatellite broadcast television system can be used in place of the IPTVmedia system. In this embodiment, signals transmitted by a satellite 115supplying media content can be intercepted by a common satellite dishreceiver 131 coupled to the building 102. Modulated signals interceptedby the satellite dish receiver 131 can be submitted to the mediaprocessors 106 for generating broadcast channels which can be presentedat the media devices 108. The media processors 106 can be equipped witha broadband port to the ISP network 132 to enable infrastructureservices such as VoD and EPG described above.

In yet another embodiment, an analog or digital broadcast distributionsystem such as cable TV system 133 can be used in place of the IPTVmedia system described above. In this embodiment the cable TV system 133can provide Internet, telephony, and interactive media services.

It follows from the above illustrations that the present disclosure canapply to any present or future interactive over-the-air or landlinemedia content services.

FIG. 2 depicts an illustrative embodiment of a communication system 200.employing an IP Multimedia Subsystem (IMS) network architecture tofacilitate the combined services of circuit-switched and packet-switchedsystems. Communication system 200 can be overlaid or operably coupledwith communication system 100 as another representative embodiment ofcommunication system 100.

Communication system 200 can comprise a Home Subscriber Server (HSS)240, a tElephone NUmber Mapping (ENUM) server 230, and other commonnetwork elements of an IMS network 250. The IMS network 250 canestablish communications between IMS compliant communication devices(CD) 201, 202, Public Switched Telephone Network (PSTN) CDs 203, 205,and combinations thereof by way of a Media Gateway Control Function(MGCF) 220 coupled to a PSTN network 260.

IMS CDs 201, 202 can register with the IMS network 250 by contacting aProxy Call Session Control Function (P-CSCF) which communicates with acorresponding Serving CSCF (S-CSCF) to register the CDs with at the HSS240. To initiate a communication session between CDs, an originating IMSCD 201 can submit a Session Initiation Protocol (SIP INVITE) message toan originating P-CSCF 204 which communicates with a correspondingoriginating S-CSCF 206. The originating S-CSCF 206 can submit queries tothe ENUM system 230 to translate an E.164 telephone number in the SIPINVITE to a SIP Uniform Resource Identifier (URI) if the terminatingcommunication device is IMS compliant.

The SIP URI can be used by an Interrogating CSCF (I-CSCF) 207 to submita query to the HSS 240 to identify a terminating S-CSCF 214 associatedwith a terminating IMS CD such as reference 202. Once identified, theI-CSCF 207 can submit the SIP INVITE to the terminating S-CSCF 214. Theterminating S-CSCF 214 can then identify a terminating P-CSCF 216associated with the terminating CD 202. The P-CSCF 216 then signals theCD 202 to establish communications.

If the terminating communication device is instead a PSTN CD such asreferences 203 or 205, the ENUM system 230 can respond with anunsuccessful address resolution which can cause the originating S-CSCF206 to forward the call to the MGCF 220 via a Breakout Gateway ControlFunction (BGCF) 219. The MGCF 220 can then initiate the call to theterminating PSTN CD by common means over the PSTN network 260.

The aforementioned communication process is symmetrical. Accordingly,the terms “originating” and “terminating” in FIG. 2 are interchangeable.It is further noted that communication system 200 can be adapted tosupport video conferencing by way of common protocols such as H.323. Inaddition, communication system 200 can be adapted to provide the IMS CDs201, 203 the multimedia and Internet services of communication system100.

The server 130 of FIG. 1 can be operably coupled to the secondcommunication system 200 for purposes similar to those described above.

FIG. 3 depicts an illustrative embodiment of a portal 302 which canoperate from the computing devices 130 described earlier ofcommunication 100 illustrated in FIG. 1. The portal 302 can be used formanaging services of communication systems 100-200. The portal 302 canbe accessed by a Uniform Resource Locator (URL) with a common Internetbrowser such as Microsoft's Internet Explorer™ using an Internet-capablecommunication device such as those described for FIGS. 1-2. The portal302 can be configured, for example, to access a media processor 106 andservices managed thereby such as a Digital Video Recorder (DVR), a VoDcatalog, an EPG, a personal catalog (such as personal videos, pictures,audio recordings, etc.) stored in the media processor, provisioning IMSservices described earlier, provisioning Internet services, provisioningcellular phone services, and so on.

FIG. 4 depicts an exemplary embodiment of a communication device 400.Communication device 400 can serve in whole or in part as anillustrative embodiment of the communication devices of FIGS. 1-2. Thecommunication device 400 can comprise a wireline and/or wirelesstransceiver 402 (herein transceiver 402), a user interface (UI) 404, apower supply 414, a location receiver 416, and a controller 406 formanaging operations thereof. The transceiver 402 can support short-rangeor long-range wireless access technologies such as Bluetooth, WiFi,Digital Enhanced Cordless Telecommunications (DECT), or cellularcommunication technologies, just to mention a few. Cellular technologiescan include, for example, CDMA-1X, UMTS/HSDPA, GSM/GPRS, TDMA/EDGE,EV/DO, WiMAX, SDR, and next generation cellular wireless communicationtechnologies as they arise. The transceiver 402 can also be adapted tosupport circuit-switched wireline access technologies (such as PSTN),packet-switched wireline access technologies (such as TCPIP, VoIP,etc.), and combinations thereof.

The UI 404 can include a depressible or touch-sensitive keypad 408 witha navigation mechanism such as a roller ball, joystick, mouse, ornavigation disk for manipulating operations of the communication device400. The keypad 408 can be an integral part of a housing assembly of thecommunication device 400 or an independent device operably coupledthereto by a tethered wireline interface (such as a USB cable) or awireless interface supporting for example Bluetooth. The keypad 408 canrepresent a numeric dialing keypad commonly used by phones, and/or aQwerty keypad with alphanumeric keys. The UI 404 can further include adisplay 410 such as monochrome or color LCD (Liquid Crystal Display),OLED (Organic Light Emitting Diode) or other suitable display technologyfor conveying images to an end user of the communication device 400. Inan embodiment where the display 410 is touch-sensitive, a portion or allof the keypad 408 can be presented by way of the display.

The UI 404 can also include an audio system 412 that utilizes commonaudio technology for conveying low volume audio (such as audio heardonly in the proximity of a human ear) and high volume audio (such asspeakerphone for hands free operation). The audio system 412 can furtherinclude a microphone for receiving audible signals of an end user. Theaudio system 412 can also be used for voice recognition applications.The UI 404 can further include an image sensor 413 such as a chargedcoupled device (CCD) camera for capturing still or moving images.

The power supply 414 can utilize common power management technologiessuch as replaceable and rechargeable batteries, supply regulationtechnologies, and charging system technologies for supplying energy tothe components of the communication device 400 to facilitate long-rangeor short-range portable applications. The location receiver 416 canutilize common location technology such as a global positioning system(GPS) receiver for identifying a location of the communication device400 based on signals generated by a constellation of GPS satellites,thereby facilitating common location services such as navigation.

The communication device 400 can use the transceiver 402 to alsodetermine a proximity to a cellular, WiFi or Bluetooth access point bycommon power sensing techniques such as utilizing a received signalstrength indicator (RSSI) and/or a signal time of arrival (TOA) or timeof flight (TOF). The controller 406 can utilize computing technologiessuch as a microprocessor, a digital signal processor (DSP), and/or avideo processor with associated storage memory such a Flash, ROM, RAM,SRAM, DRAM or other storage technologies.

The communication device 400 can be adapted to perform the functions ofthe media processor 106, the media devices 108, or the portablecommunication devices 116 of FIG. 1, as well as the IMS CDs 201-202 andPSTN CDs 203-205 of FIG. 2. It will be appreciated that thecommunication device 400 can also represent other common devices thatcan operate in communication systems 100-200 of FIGS. 1-2 such as agaming console and a media player.

FIG. 5 depicts an illustrative embodiment of a system 500 for targetedmarketing, the system 500 being operable in portions of thecommunications systems of FIGS. 1-2. The system 500 can include a mediadevice 502, which can be configured to deliver media content and data todisplay device 504. The media device 502 can be a STB, personalcomputer, mobile device, or other similar device. The display device 504can be a monitor, television, cellular phones, personal digitalassistants (PDA), computers, or other device capable of displaying mediacontent. System 500 can also include a server 506. The server 506 can bein communication with the media device 502 and the other devices of thesystem 500. Notably, the server 506 can include or have access to aclient program, which can be configured to present an overlay that canbe superimposed onto media content that is displayed and/or received atthe devices in the system 500. The client program can be utilized toreceive comments from users utilizing the devices in the system 500 andto transmit the comments to the server 506. While the present disclosuredescribes the use of a remote client program that is accessible by themedia devices, the present disclosure contemplates other technique andcomponents for presenting an overlay at a group of set top boxes so thatthe users of the set top boxes can experience comparable viewing atremote locations while sharing their experiences.

Additionally, the system 500 can include a computing device 508, acommunications device 510, and a media device 512. The computing device508 can be a personal computer, laptop, or other similar device. Thecommunications device 510 can include, for example, a mobile device, acellular phone, wireless device, or other communications device. Themedia device 512 can be much like media device 502 and can be a STB,personal computer, mobile device, or other similar device. Also, themedia device 512 can be operably coupled to a display device 514, whichlike display device 504, can be a monitor, television, or other displaydevice capable of presenting media content. The devices in the system500 can be configured to operate in an iTV network, which can includeIPTV, satellite television, and cable television. Additionally, thedevices in the system 500 can all be in communication with each otherand the server 506 can act as an intermediary between the devices,although this does not have to be the case. Other arrangements arecontemplated as well.

Operatively, when a user, such as a user of media device 502, iswatching or otherwise experiencing media content presented on thedisplay device 504, the user can utilize the client program to provideuser-generated comments related to the media content or otherwise. Themedia content can be a video clip, audio clip, text content, still imagecontent, advertising content, promotional content, sampling content, orother content. For example, the user can be watching an advertisementfor a car and can decide to comment on the advertisement. When the userdecides that he or she wants to make a comment, the user can utilize themedia device 502 to access the client program to comment on theadvertisement. The user can type in the comment or speak the comment andthe client program can be configured to receive it.

The comments that are generated at each of the set top boxes anddisplayed in the overlay can be utilized by the server 506 fordetermining advertisements to be presented with the overlay and themedia content. For example, the comments can be analyzed, includingnatural language synthesis techniques, to determine an advertisementthat is appropriate based on the particular comment that is being made.

In one embodiment, comment analysis engine 525 can be utilized tofacilitate the determination of the advertisement. The engine 525 can beresident on the server 506 and/or can be remotely accessible by theserver. The engine 525 can utilize libraries, language parsing and othertechniques for synthesizing the comments. Keyword searches can also beused for determining the advertisement that corresponds to the comment.In one embodiment, marketing parameters can be determined based on thecomments and then remote media servers, such as servers 550, can bequeried for particular advertisements.

Referring now also to FIG. 6, a screenshot 600 illustrating a first userof a first set top box entering a comment during the presentation ofmedia programming or content is shown. The screenshot 600 depicts thefirst user who has selected an option to make a comment on the subjectmatter of the programming. The option presents the user with a text box602 in which the user can type in his or her comment. This comment canbe shown in this form or as a balloon text coming from the avatar of theparticular user as shown in the overlay. Referring now also to FIG. 7, ascreenshot 700 which displays a second comment by a second user at asecond set top box is illustratively shown. The screenshot 700 shows acaption box 702, which displays the captured text associated with thepreview that was input by the user. Referring now to the screenshot 800of FIG. 8, a third comment (from the first set top box) is received andpresented in the overlay. The comments can be shown in the overlay ofeach of the set top boxes and/or can be shown in select overlays, suchas designating recipients or showing a comment in all overlays exceptthe overlay of the user generating the comment. The comments can beassociated with the particular users making the comments, such as usingan overlay that resembles an audience with audience members beingidentified as particular users involved in the viewing of the mediaprogramming. The present disclosure also contemplates other forms ofoverlays being utilized and the particular design of the GUI can vary.

Once the user-generated comments are received by the client program, theclient program can associate the comment with the media content and themedia device 502 can transmit the user-generated comment and/or themedia content to the server 506 and or to the other devices of thesystem 500.

When the server 506 receives the user-generated comment and/or otherinformation associated with a user, the server 506 can be configured todetermine marketing parameters of the media content based on theuser-generated comment and/or attributes of the user making the comment.The marketing parameters can include, but are not limited to including,demographic parameters, psychographic parameters, popularity parameters,and promotional effectiveness parameters. The demographic parameters canbe associated with the age, location, gender, race, income, and otherattributes of users. Psychographic parameters can be associated with thepersonality, attitudes, values, lifestyle, and/or interests of theusers. Popularity parameters can be utilized to indicate how popular aparticular advertisement, promotion, or other media content is.Promotional effectiveness parameters can indicate how effective anadvertisement or other promotion was to the user. In an embodiment, themarketing parameters can be associated with a product and/or serviceadvertised by the media content.

In this example, the first and third comments are indirectly concernedwith traveling but indicate that travel by sea is undesirable. Thesecond comment indicates that travel by sea is desirable. Server 506 cananalyze the various comments and determine one or more advertisements tobe presented at the overlay of each of the first and second users.

For instance, as shown in screenshot 900 of FIG. 9, a series ofadvertisements can be shown in an advertising GUI 902. In this example,GUI 902 is a horizontal carousel GUI that allows for rotation throughthe various advertisements with one of the advertisements being shownmore prominently as the GUI is rotated. Frame 920 of GUI 902 depicts anadvertisement for traveling by air which is based on an indication bythe first user of a desire to travel, while frame 925 is anadvertisement for medication for travel sickness which is also based onthe comments made by the first user. In this example, the subject matterof the advertisements can differ and can be presented in the same GUIcarousel.

Screenshot 900 also shows a timeline 901 that corresponds to thepresentation of the media programming. An advertisement icon 904 can beplaced along the time line 901 to correspond to the temporal position ofthe advertising, such as if the user would like to rewind the mediaprogramming to further view the advertisement. In one embodiment, theframe 920 can provide for an Internet link to the entity providing theparticular advertisement. In another embodiment, the frame 920 can beinteractive such that the user can click on the advertisement or aportion thereof to receive further information (such as via an emailaddress associated with the set top box presenting the advertisement).The advertisement icon 904 can be a generic advertisement and/or can bebased on one of the advertisements that were presented in the GUI 902,such as selecting the icon based on the frame that was viewed for thelongest period of time.

Screenshot 1000 of FIG. 10 illustrates an advertisement GUI 1002(vertical as opposed to the horizontal GUI 902) which can be generatedbased on the second comment made by the second user at the second settop box. The second comments indicated previous sea travel by the seconduser so that the GUI 1002 can present frames with both air and sea raveladvertisements. Similarly, the time line 1001 can present theadvertisement icon 1004. As shown in screenshot 1100 of FIG. 11 andscreenshot 1200 of FIG. 12, the advertisement icons 904 and 1004facilitate referral by the user to the advertisement by indicating itstemporal position with respect to the media programming. In oneembodiment, the particular advertisement shown to each set top box canbe shown in the icon for that user, or, as in screenshot 1300 of FIG.13, icons for each of the advertisements presented can be shown to allof the viewers. In one embodiment, the icons can include an indicator ofthe particular user to whom the advertisement was presented. In anotherembodiment, a link or other access to the advertisement of another usercan be presented to each of the users. In such an example, each of theusers could see the advertisements being generated for all of the usersand could access those advertisements in the event that had interest insuch advertisements.

The server 506 can be configured to analyze the marketing parametersand/or the content of the comment to determine the effectiveness of themedia content. Additionally, third party users can also analyze thecomments and/or marketing parameters to identify successfuladvertisements, unsuccessful advertisements, popular media content,and/or other relevant information. The analyses can be stored by theserver 506 and can be utilized to improve the mediacontent/advertisements. The third party users can alter the mediacontent and/or generate new substitute content if user-generatedcomments indicate that a particular type of media content oradvertisement was ineffective. Once the altered and/or new substitutecontent is generated, the server 506 can transmit the altered orsubstituted content to any of the devices in the system 500 forpresentation. The users of the devices of system 500 can then providecomments on the altered and/or substitute content.

The devices in the system 500 can also be configured to transmitrequests for the media content and user-generated comments from theother devices in the system 500. For example, continuing with the aboveexample, if a user of media device 502 has made a comment on aparticular advertisement or media program, the users of computing device508, communications device 510, and media device 512 can request thecomments and/or the media content from the media device 502. The requestcan be received first by the server 506, which can then retrieve thecomments and/or media content from media device 502, or the devices canalso directly connect to media device 502 to receive the comments and/ormedia content.

Once the requesting devices receive the comments and/or media contentfrom the media device 502, users of the requesting devices can providetheir own comments about the media content or even provide commentary onthe other users' comments. Any comments generated by the requestingdevices can similarly be transmitted to the server 506 or other devicesof the system 500. The server 506 can determine marketing parametersbased on the comments coming from the requesting devices as well.

FIG. 14 depicts an illustrative method 1400 for managing marketing thatis operable in portions of the communication systems of FIGS. 1-2 andFIG. 5. Method 1400 can begin with step 1402 in which a media processor,such as an STB, can present media content provided by a media contentsource. The media content can be video content, audio content, stillimage content, text content, advertisement content, and/or otherpromotional content. For example, the media content can be a VOD movie,regularly scheduled programming, a song and so forth.

At step 1404, the media processor can present an overlay that issuperimposed onto the media content. For example, the media processorcan access a client program, which can present the overlay. At step1406, the media processor can receive user information and/or auser-generated comment, such as associated with the media content. Thecomment can be received through use of an input interface of the clientprogram or otherwise. The user-generated comment, for example, canindicate a user's preferences regarding the media content, a user'sdislike of the media content, and a user's suggestions for improving themedia content. However, the present disclosure contemplates the commentsbeing independent of the media content being presented. In oneembodiment, once the comment is received, the media processor canassociate the user-generated comment with the portion of the mediacontent, such as through use of a comment icon that is positioned alonga time line corresponding to the presentation of the media content.

At step 1408, the comment can be transmitted to a server where it isanalyzed to determine marketing parameters. The analysis can beperformed using various techniques, including natural languagesynthesis. An example of techniques and components that can be used toprocess the comments to generate the marketing parameters is disclosedin U.S. patent application Ser. No. 12/502,100 filed on Jul. 13, 2009 byRege et al., entitled “Method For Analyzing, Deconstructing,Reconstructing, And Repurposing Rhetorical Content”, the disclosure ofwhich is hereby incorporated by reference. This application alsoincorporates by reference U.S. patent application Ser. No. 12/146,131,now U.S. Pat. No. 8,839,327.

In step 1410, the server can obtain one or more advertisements thatcorrespond to the comment that was received. For example, the server canquery one or more third party marketing servers using the marketingparameter to obtain the advertisements. In step 1412, a determinationcan be made as to whether a corresponding advertisement for themarketing parameters exists and whether it should be presented. If thereis no corresponding advertisement or none is to be presented then method1400 can return to step 1406 to receive additional comments. If on theother hand, a corresponding advertisement does exist then in step 1414the media processor can receive the advertisement. For example, thethird party server(s) can transmit a plurality of advertisements to theserver where the server can select one or more of those advertisementsand forward them to the media processor that generated the comment. Themedia processor can then present the advertisement(s) in step 1416.

The determination of advertisements to be presented to a media processorthat has generated a comment can be done based on a number of factors inaddition to the marketing parameter associated with the comment. Forexample, viewer behavior can be monitored as a factor in selecting theadvertisement. For instance, the genre of programming that is watched ata particular media processor can be used as a factor in selecting theadvertisement, such as a viewer that watches hunting shows may bepresented with advertisements for vacations that include hunting evenwhere the comment only pertained to going on a vacation.

The use of the overlay allows multiple users at different locations toshare in the viewing experience, including sharing comments amongst eachother. Based on those comments, targeted advertising can be provided toindividual users or groups of users. Different advertising can beprovided to different users simultaneously or in temporal proximityand/or can be provided to different users at different times. Forexample, a first user can receive a first set of advertisements, asecond plurality of users can receive a second set of advertisements andone or more third users can receive no advertisements. In oneembodiment, the presentation of advertisements can be based in part onuser preferences, such as the position and style of the advertisementsin the overlay and so forth.

Upon reviewing the aforementioned embodiments, it would be evident to anartisan with ordinary skill in the art that said embodiments can bemodified, reduced, or enhanced without departing from the scope andspirit of the claims described below. For example, the determination ofthe marketing parameters can be performed by the set top box and/or theserver. In one embodiment, advertising can be transmitted from the thirdparty marketing servers directly to the set top boxes withouttransmitting the advertisements to the server.

In another embodiment, the server 506 and other devices of the system500 can be configured to filter content from the comments. For example,if obscenities are found in the comments, the server 506 can filterand/or replace the obscene comments with comments that are not obscene.Additionally, the server 506 can be configured to compare comments andadvertisements for multiple services and/or products and generate areport detailing which advertisements were the most effective. Thereport can also illustrate which demographics, psychographics, or otherparameters are most responsive to a particular advertisement, whether itbe positive, negative, or otherwise.

Other suitable modifications can be applied to the present disclosurewithout departing from the scope of the claims below. Accordingly, thereader is directed to the claims section for a fuller understanding ofthe breadth and scope of the present disclosure.

FIG. 15 depicts an exemplary diagrammatic representation of a machine inthe form of a computer system 1500 within which a set of instructions,when executed, may cause the machine to perform any one or more of themethodologies discussed above. In some embodiments, the machine operatesas a standalone device. In some embodiments, the machine may beconnected (e.g., using a network) to other machines. In a networkeddeployment, the machine may operate in the capacity of a server or aclient user machine in server-client user network environment, or as apeer machine in a peer-to-peer (or distributed) network environment.

The machine may comprise a server computer, a client user computer, apersonal computer (PC), a tablet PC, a laptop computer, a desktopcomputer, a control system, a network router, switch or bridge, or anymachine capable of executing a set of instructions (sequential orotherwise) that specify actions to be taken by that machine. It will beunderstood that a device of the present disclosure includes broadly anyelectronic device that provides voice, video or data communication.Further, while a single machine is illustrated, the term “machine” shallalso be taken to include any collection of machines that individually orjointly execute a set (or multiple sets) of instructions to perform anyone or more of the methodologies discussed herein.

The computer system 1500 may include a processor 1502 (e.g., a centralprocessing unit (CPU), a graphics processing unit (GPU, or both), a mainmemory 1504 and a static memory 1506, which communicate with each othervia a bus 1508. The computer system 1500 may further include a videodisplay unit 1510 (e.g., a liquid crystal display (LCD), a flat panel, asolid state display, or a cathode ray tube (CRT)). The computer system1500 may include an input device 1512 (e.g., a keyboard), a cursorcontrol device 1514 (e.g., a mouse), a disk drive unit 1516, a signalgeneration device 1518 (e.g., a speaker or remote control) and a networkinterface device 1520.

The disk drive unit 1516 may include a machine-readable medium 1522 onwhich is stored one or more sets of instructions (e.g., software 1524)embodying any one or more of the methodologies or functions describedherein, including those methods illustrated above. The instructions 1524may also reside, completely or at least partially, within the mainmemory 1504, the static memory 1506, and/or within the processor 1502during execution thereof by the computer system 1500. The main memory1504 and the processor 1502 also may constitute machine-readable media.

Dedicated hardware implementations including, but not limited to,application specific integrated circuits, programmable logic arrays andother hardware devices can likewise be constructed to implement themethods described herein. Applications that may include the apparatusand systems of various embodiments broadly include a variety ofelectronic and computer systems. Some embodiments implement functions intwo or more specific interconnected hardware modules or devices withrelated control and data signals communicated between and through themodules, or as portions of an application-specific integrated circuit.Thus, the example system is applicable to software, firmware, andhardware implementations.

In accordance with various embodiments of the present disclosure, themethods described herein are intended for operation as software programsrunning on a computer processor. Furthermore, software implementationscan include, but not limited to, distributed processing orcomponent/object distributed processing, parallel processing, or virtualmachine processing can also be constructed to implement the methodsdescribed herein.

The present disclosure contemplates a machine readable medium containinginstructions 1524, or that which receives and executes instructions 1524from a propagated signal so that a device connected to a networkenvironment 1526 can send or receive voice, video or data, and tocommunicate over the network 1526 using the instructions 1524. Theinstructions 1524 may further be transmitted or received over a network1526 via the network interface device 1520.

While the machine-readable medium 1522 is shown in an example embodimentto be a single medium, the term “machine-readable medium” should betaken to include a single medium or multiple media (e.g., a centralizedor distributed database, and/or associated caches and servers) thatstore the one or more sets of instructions. The term “machine-readablemedium” shall also be taken to include any medium that is capable ofstoring, encoding or carrying a set of instructions for execution by themachine and that cause the machine to perform any one or more of themethodologies of the present disclosure.

The term “machine-readable medium” shall accordingly be taken toinclude, but not be limited to: solid-state memories such as a memorycard or other package that houses one or more read-only (non-volatile)memories, random access memories, or other re-writable (volatile)memories; magneto-optical or optical medium such as a disk or tape;and/or a digital file attachment to e-mail or other self-containedinformation archive or set of archives is considered a distributionmedium equivalent to a tangible storage medium. Accordingly, thedisclosure is considered to include any one or more of amachine-readable medium or a distribution medium, as listed herein andincluding art-recognized equivalents and successor media, in which thesoftware implementations herein are stored.

Although the present specification describes components and functionsimplemented in the embodiments with reference to particular standardsand protocols, the disclosure is not limited to such standards andprotocols. Each of the standards for Internet and other packet switchednetwork transmission (e.g., TCP/IP, UDP/IP, HTML, HTTP) representexamples of the state of the art. Such standards are periodicallysuperseded by faster or more efficient equivalents having essentiallythe same functions. Accordingly, replacement standards and protocolshaving the same functions are considered equivalents.

The illustrations of embodiments described herein are intended toprovide a general understanding of the structure of various embodiments,and they are not intended to serve as a complete description of all theelements and features of apparatus and systems that might make use ofthe structures described herein. Many other embodiments will be apparentto those of skill in the art upon reviewing the above description. Otherembodiments may be utilized and derived therefrom, such that structuraland logical substitutions and changes may be made without departing fromthe scope of this disclosure. Figures are also merely representationaland may not be drawn to scale. Certain proportions thereof may beexaggerated, while others may be minimized. Accordingly, thespecification and drawings are to be regarded in an illustrative ratherthan a restrictive sense.

Such embodiments of the inventive subject matter may be referred toherein, individually and/or collectively, by the term “invention” merelyfor convenience and without intending to voluntarily limit the scope ofthis application to any single invention or inventive concept if morethan one is in fact disclosed. Thus, although specific embodiments havebeen illustrated and described herein, it should be appreciated that anyarrangement calculated to achieve the same purpose may be substitutedfor the specific embodiments shown. This disclosure is intended to coverany and all adaptations or variations of various embodiments.Combinations of the above embodiments, and other embodiments notspecifically described herein, will be apparent to those of skill in theart upon reviewing the above description.

The Abstract of the Disclosure is provided to comply with 37 C.F.R..sctn.1.72(b), requiring an abstract that will allow the reader toquickly ascertain the nature of the technical disclosure. It issubmitted with the understanding that it will not be used to interpretor limit the scope or meaning of the claims. In addition, in theforegoing Detailed Description, it can be seen that various features aregrouped together in a single embodiment for the purpose of streamliningthe disclosure. This method of disclosure is not to be interpreted asreflecting an intention that the claimed embodiments require morefeatures than are expressly recited in each claim. Rather, as thefollowing claims reflect, inventive subject matter lies in less than allfeatures of a single disclosed embodiment. Thus the following claims arehereby incorporated into the Detailed Description, with each claimstanding on its own as a separately claimed subject matter.

What is claimed is:
 1. A method, the method comprising: presenting, by aprocessing system comprising a processor, at a group of mediapresentation devices, an overlay superimposed onto a media program beingpresented by the group of media presentation devices; receiving, by theprocessing system, a first comment generated by a first mediapresentation device of the group of media presentation devices duringpresentation of the media program; receiving, by the processing system,a second comment generated by a second media presentation device of thegroup of media presentation devices during presentation of the mediaprogram; determining, by the processing system, a first marketingparameter based on the first comment; determining, by the processingsystem, a first targeted advertisement based on the first marketingparameter; determining, by the processing system, a second marketingparameter based on the second comment; determining, by the processingsystem, a second targeted advertisement based on the second marketingparameter; presenting, by the processing system, at the first mediapresentation device the first targeted advertisement; and presenting, bythe processing system, at the second media presentation device thesecond targeted advertisement, wherein the first targeted advertisementis presented only at the first media presentation device, and whereinthe second targeted advertisement is presented only at the second mediapresentation device.
 2. The method of claim 1, wherein the systemcomprises a server remotely located from the group of media presentationdevices.
 3. The method of claim 1, further comprising presenting, by theprocessing system, at the group of media presentation devices, in theoverlay superimposed onto the media program, a first indicatorassociated with the first comment and a second indicator associated withthe second comment.
 4. The method of claim 3, wherein the firstindicator and the second indicator are presented in a timeline of theoverlay.
 5. The method of claim 4, wherein the first indicator ispresented in the timeline at an approximate time when the first commentwas generated.
 6. The method of claim 4, wherein the second indicator ispresented in the timeline at an approximate time when the second commentwas generated.
 7. The method of claim 1, wherein the first targetedadvertisement differs from the second target advertisement.
 8. A device,comprising: a processing system including a processor; and a memory thatstores executable instructions that, when executed by the processingsystem, facilitate performance of operations, comprising: facilitating,at a group of media processors, presentation of an overlay superimposedonto a media program being presented by the group of media processors;detecting a generation of a first comment generated by a first mediaprocessor of the group of media processors during presentation of themedia program; detecting a generation of a second comment generated by asecond media processor of the group of media processors duringpresentation of the media program; determining a first marketingparameter based on the first comment; obtaining a first targetedadvertisement based on the first marketing parameter; determining asecond marketing parameter based on the second comment; obtaining asecond targeted advertisement based on the second marketing parameter;facilitating, at the first media processor, a presentation of the firstadvertisement; and facilitating, at the second media processor, apresentation of the second advertisement.
 9. The device of claim 8,wherein the operations further comprise facilitating at the group ofmedia processors a presentation in the overlay of a first indicatorassociated with the first comment and a second indicator associated withthe second comment.
 10. The device of claim 9, wherein the firstindicator and the second indicator are presented in a timeline of theoverlay.
 11. The device of claim 10, wherein the first indicator ispresented in the timeline at an approximate time when the first commentwas generated.
 12. The device of claim 10, wherein the second indicatoris presented in the timeline at an approximate time when the secondcomment was generated.
 13. The device of claim 8, wherein the firstadvertisement is presented only at the first media processor, andwherein the second advertisement is presented only at the second mediaprocessor.
 14. The device of claim 8, wherein the first advertisementdiffers from the second advertisement.
 15. A machine-readable storagedevice, comprising executable instructions that, when executed by aprocessing system including a processor, facilitate performance ofoperations, comprising: facilitating, at a group of media processors, apresentation of an overlay superimposed onto media content presented bythe group of media processors; detecting a generation of user-generatedcommentaries from the group of media processors during a presentation ofthe media content; determining marketing parameters based on theuser-generated commentaries; requesting a group of promotions based onthe marketing parameters; and facilitating, at each of the group ofmedia processors, a presentation of the group of promotions, whereineach promotion of the group of promotions is presented only at a selectone of the group of media processors from which the user-generatedcommentaries originated.
 16. The machine-readable storage device ofclaim 15, wherein the operations further comprise facilitating, at thegroup of media processors, a presentation of indicators in the overlayassociated with the user-generated commentaries.
 17. Themachine-readable storage device of claim 16, wherein the indicators arepresented in a timeline of the overlay.
 18. The machine-readable storagedevice of claim 17, wherein each indicator is presented in the timelineat an approximate time when a corresponding one of the user-generatedcommentaries was generated.
 19. The machine-readable storage device ofclaim 15, wherein each promotion comprises an advertisement for aproduct correlated to a corresponding user-generated commentary.
 20. Themachine-readable storage device of claim 15, wherein each promotioncomprises an advertisement for a service correlated to a correspondinguser-generated commentary.